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USEFUL INFORMATION FOR SHASTA RV OWNERS

At Shasta, we want you to get the most out of your RV, so we have provided useful programs and tools for our owners to help enhance the ownership experience. From one FREE year of Roadside Assistance, to Digital Owners Manuals and FREE membership in Forest River Owner’s Group (FROG), Forest River RV is dedicated to enabling our owners to experience all the beauty that Mother Nature has to offer.

Shasta Owners Manuals.

ELECTRONIC, INTERACTIVE OWNER'S MANUALS

Visit our dynamic online manual to enhance your ownership experience. This interactive option provides incredible ease and insight into use, maintenance and enjoyment of your Shasta RV product. Ranging from “How-To” videos, pictures and illustrations of various components, systems and features to fully searchable content and downloadable PDFs for individual component owner’s manuals, answers are always just a click away.

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Shasta RV LIMITED WARRANTY

Thank you for purchasing a recreational vehicle from Shasta RV. At Shasta we understand that the quality and dependability of our products is of the utmost importance, and we back them up with a limited warranty. These warranties are found within our dynamic online manual Owner’s Manuals. We have also provided direct links below for your convenience. If at any time the need arises to speak with a warranty representative about issues with your Shasta RV, please find phone numbers and e-mail information on our Contact Us page.

CUSTOMER SATISFACTION IS OUR #1 PRIORITY

Thank you for purchasing a Shasta RV and placing your confidence in our Company. We understand your expectations of a trouble free and rewarding ownership experience and we are committed to standing behind our product, providing you with the service you expect and deserve. At Shasta, customer satisfaction is our #1 priority. Accordingly, we want to assure that your questions are answered and any issues you may have are resolved.

Please be sure to first direct your product questions or concerns to the appropriate Shasta Team Members in our Contact Us portal. If after contacting the recommended Shasta Team Member in our Contact Us portal you are still not satisfied … please tell us. Simply call 1-574-825-7000 or email ownerrelations@forestriverinc.com.

OWNER RESOURCES

Roadside Assistance

Your Roadside Assistance membership includes emergency roadside assistance services such as towing, winch-out, jump-starts, tire changes, technical support, and more. Learn more about the benefits and features of your Roadside Assistance membership below.

Roadside Assistance

Owner Login

We have created a special page for Shasta Owners where you can view helpful information specific to your product. If you are still shopping for a new RV, sign up and utilize the Wish List feature to quickly compare floorplans for any Forest River brand.

Owner Login Page
Frog - Forest River Owners' Group.

Forest River Owners' Group

Part of the RV experience is being among other RVers who hold the same passions that you do. In 2011 the Forest River Owners’ Group (FROG) was formed, and it quickly has grown to over 170,000 members. These members attend rallies and tours throughout North America sharing memories and stories that will last a lifetime. Membership is FREE!

Visit FROG

Forest River Accessories

Find a wide selection of accessories and apparel with your favorite brand's logo. From hats and t-shirts to coffee mugs and flags, we've got it all. Browse all of our products, including name brand apparel like Under Armour, Nike, Ogio and Eddie Bauer.

Visit FR Accessories